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When it come to needing a customs broker, Melbourne business owners often wonder whether they actually need the assistance of a professional. Although it may be tempting to try to save a few dollars, here are five reasons why you need a professional and experienced customs clearance agent.

The Paperwork is Taken Care of:

Whether you are a small enterprise or a large company, spending time away from your core business can severely impact your profitability and productivity. Even if you are familiar with all the intricacies of import export, taking time away from your business activities to fill in all of the paperwork necessary for your shipment to clear customs can be a real pain. Fortunately, with a licensed customs broker, Melbourne business owners can forget all about the paperwork as it is completely taken care of.


Minimise Delays:

Prompt delivery is vital to any business, but particularly when it involves import export. By using a professional customs broker, you can avoid your shipment languishing in customs while all of the necessary administration is completed. Since a professional customs broker specialises in this area, it minimises delays, reducing your stress and frustration.


Avoid Costly Penalties and Fines:

With the ever changing rules and regulations surrounding import export, it is very easy to make a mistake and suffer a penalty. Unfortunately, the fines for non compliance can be quite steep, even for something minor such as misfiling paperwork or incorrectly calculating duty. Professional customs agents ensure that they are familiar with any changes in the regulations, so you can avoid any costly fines or penalties.


Access to Expertise:

If you are importing a product on the restricted list, you may find the process particularly challenging. If you need restricted items such as chemicals for your business activities, a customs delay can have severe consequences. However, a professional service provides you access to customs expertise. The agents are available to answer any queries and assist you with your shipment.


The Assurance of Professional Training:

Not everyone can call themselves a professional customs broker. It is a compulsory requirement that any customs brokers undergo professional training. Additionally, it is necessary to have continuing professional development to ensure that the licensed brokers remain upskilled. All Australian customs brokers are also required to be licensed by the DIBP or Department of Immigration and Border Protection. This should provide all customers with the assurance and confidence that their import export is in good hands.


Aust Post Brokers aims to make the process of customs clearance as straightforward as possible. Once you have supplied us with the shipment details, we will file all the necessary paperwork to ensure that your parcel clears customs and is quickly on its way to you.

If you would like further information about the services offered by a professional customs broker, Melbourne business owners should speak to us. The Aust Post team has the expertise and experience to deal with all of your customs requirements. We also have a customs clearance agent ready to answer any of your queries or questions.