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In modern business, a global viewpoint is necessary to find markets for your goods. Obviously, this means that a sound import and export plan needs to be put in place. Many business managers that begin their journey into this field find that a very specialised skill set is required. This is why most people choose to use a custom clearance agent to ensure that their goods clear customs in a timely fashion. This being the case, what should you look for in your potential customs specialist?

custom clearance agent

A Proven Track Record of Experience:

There are customs clearance companies out there that lack solid experience in the field. Obviously, not every new company is incompetent, but as a business professional, you need to be sure of the credentials of any company that you hire. It may be the case that a less experienced customs broker will be cheaper, but that may be reflected in the level of service that they provided. Shop around, if a company hasn’t been in business long and they are cheaper than the competition, it would be a good idea to give them a miss.

Ask Plenty of Questions:

Don’t be afraid to ask your potential licensed customs agent plenty of questions. A professional agent will welcome plenty of questions as it proves that you are serious about your business. You will definitely need plenty of assistance to ensure that you gain a concessional rate of duty and help with a customs duty drawback. Your potential customs agent should be licensed in accordance with the Customs Act 1901 and demonstrate a thorough knowledge of customs clearance practices.

What Does a Custom Clearance Agent Do?

A licensed customs agent will help you to move your cargo through international borders quickly and safely. As the owner of the goods, you can authorise them to act on your behalf as your agent. They will handle customs declarations using the documentation provided by the owner of the goods, and they may even handle local transportation issues and storage. One would also expect there to be consultancy service available to offer advice on shipping and logistics issues.

Whichever services are offered, you should expect to be invoiced clearly with all charges and fees plainly stated. If you have decided to import or export without using a customs agent and now have a cargo stranded in customs, a licensed agent can help to resolve the situation. However, all delays cost money and prevention is always better that the cure. If you are unsure about how the customs procedure works, use a customs agent and avoid a lot of unnecessary hassle.

If you would like to know more about how we can help you with your importing and exporting efforts, contact us. Here at Australian Postal Brokers, we have post custom clearance specialist with a vast amount of experience. A custom clearance agent will be able to ensure that your company dots all the I’s and crosses all the T’s to ease your cargo through customs. For more information get in touch with us today, and we will be happy to discuss your specific requirements further.