To simplify the process, we have broken it down into the following steps:


1. Submit all your details and documents by way of our user friendly interface

2. Our customs team receives your documents and commences the lodgment process. We classify your goods and review all possible concession to reduce the customs duty payable. At this point one of our Customs Brokers may give you a call to determine some details about your goods.

3. We then lodge the customs entry and send you a copy of the declaration along with our invoice covering the customs charges and our service fee

4. As soon as you pay our invoice we instruct Customs to release your parcel

5. You should receive your parcel in the next few days like any other normal package